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All emergency department and urgent care wait times are approximated and intended for informational use only. If you or someone else is experiencing a medical emergency, dial 911 immediately.

Visit our Virtual Urgent Care

For minor illnesses and injuries

Not sure if Virtual Urgent Care is right for you? Check out our Symptom Guide

With Ballad Health's virtual urgent care, you can connect directly to a local healthcare provider using your desktop computer, laptop, tablet or smartphone – all from the comfort of your own home.

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Our off-camera option 24/7 Online Quick Care is a flat fee of $30 and we do not bill insurance. Our on-camera, video visits 24/7 Virtual Urgent Care are a $49 flat fee or billable to insurance. Please visit our telehealth guide for more pricing information.

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See complete list of details about Virtual Urgent Care

Symptom Guide

Use our symptom guide to find the care that's right for you.

Should I go to an Emergency Room?

Ballad Health is ready to assist in a medical emergency.

When you have a life-threatening injury or serious illness, don’t wait to seek care. Call 911 or visit your nearest emergency department if you are experiencing conditions or symptoms such as:

Bleeding that won’t stop Breathing trouble Broken bones Burns (moderate to severe) Prolonged chest pain/pressure Choking
Confusion Coughing or vomiting blood Heat exhaustion Hypothermia Passing out Poisoning
Severe allergic reactions Strange behavior Sudden blurred vision Traumatic or major injuries Trouble speaking
Learn more about our Emergency Departments See ER Wait Times

Should I visit the Virtual Urgent Care

Our Virtual Urgent Care Clinic allows you to connect to a doctor using your desktop computer, laptop, tablet or smartphone.

The virtual urgent care is perfect when you want to skip the wait at the doctor's office or when testing isn't necessary to confirm your diagnosis. Our virtual clinic treats a variety of illnesses and injuries, including:

Cold and flu* Fever, sore throat and cough* Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Seasonal allergies Sinus infections*
Strep throat* Sprains and strains** Urinary tract infections
*Flu and strep throat consultations require a visit to a local urgent care clinic for rapid testing.
**Sprains and strains might require a visit to a local clinic for physical examination.
Learn more about our Virtual Urgent Care
Book an Appointment

Should I go to an Urgent Care?

Choose one of our urgent cares for quick, expert treatment of minor injuries or illnesses.

Our urgent care clinics do not require appointments and feature extended hours on weekdays and weekends when your primary provider isn’t available. Visit an urgent care when you need treatment for non-emergency conditions, such as:

Cold and flu Fever, sore throat and cough Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Sinus infections Strep throat
Sprains and strains Minor fractures Urinary tract infections
Learn more about our Urgent Care locations See Urgent Care Wait Times

Should I visit a Primary Care physician?

Turn to our primary care providers for patient-focused general and personal care.

Your primary care provider will develop a lasting relationship with you to help you make the best choices for your health. Our primary care locations offer a variety of services, including:

Family planning and birth control Health education and resources Help managing prescriptions Preventive care
Screenings and routine testing Specialist referrals Treating acute and chronic conditions
Learn more about our Primary Care services
Book a Primary Care Visit

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