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Our services are specialized just for children. Equipment is designed for pediatric patients and parents are included in all aspects of their child’s care. We proudly serve East Tennessee and Southwest Virginia.
We provide comprehensive pain management for all our patients, creating a more positive surgery experience for children while maintaining excellent results.
Visiting the doctor or going to the hospital can be a confusing and stressful time for children, adolescents and their families. Preparation and education help children cope. As a parent or caregiver, you play an essential role in helping children and adolescents handle healthcare experiences.
Tell your child where you are going and why. Then, ask them about their feelings and why they think they need a doctor visit.
Example: We are going to visit the doctor for a check-up. Do you know why you need to go? How do you feel about going?
Allow a few minutes for your child to think about the questions and respond. This helps you hear what your child understands, and allows you the opportunity to answer any questions.
Many children view a doctor or hospital visit as a type of punishment, so it is important to reassure your child that he or she did nothing wrong. Below are some suggestions of what you might say.
Keeping normal routines and continuing to be involved in playtime, bath time and other daily activities provide your child with a sense of normalcy. This age group benefits from physical comfort, such as cuddling and holding.
Toddlers may also benefit from preparation half a day or one day before the appointment.
This age typically fears separation from family, so tell your child when you are going to leave them, where you are going and when you will be back.
Children in this age group experience “magical thinking” and often create their own reasons for going to the hospital. You can help by being honest and giving simple answers and explanations.
This age group benefits most from preparation a few days in advance.
This age group tends to fear anesthesia. Assure your child that this is a special “sleepy medicine” that helps their bodies go to sleep so that they do not feel anything.
When surgery is finished, your child will be given special medicine to help him or her wake up.
Children in this age group are more aware of their bodies and how procedures or surgeries can affect them. They benefit most from a detailed preparation that is given at least a week before the appointment so that they can ask questions and process the information.
Encourage your teen to bring his or her own clothes and activities. This will help your child be more comfortable during the stay. Physical appearance and socialization are important to this age group.
Remember to respect their privacy and encourage support from their peer group.
This age group benefits most by being involved in their care, so encourage them to:
Being prepared for a doctor or hospital visit reduces stress for children and adolescents, and also for parents.
Tell the doctor and hospital staff about any sensitivities or allergies to medications, foods or latex products and any medications your child is currently taking.
Don’t hesitate to ask the doctor or hospital staff for information. You should not be afraid to ask questions.
This helps you gain a sense of what is going on with your child’s care, and will better prepare you to offer explanations to your child.
You have the right to information about the purpose of a test, medication or treatment.
A coping or “visit kit” is a great thing to have ready for the doctor, emergency room or other hospital visits.
Emergency rooms are often busy places, so expect to spend some time in the waiting room or exam room.
Suggested visit kit items:
Nurse Connect is available 24 hours a day for your health questions or concerns. Call 833-8-BALLAD (833-822-5523).