Community Provider Portals


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COVID-19 treatment criteria and processes

Newly updated information regarding monoclonal antibody (MAB) infusion criteria and other criteria and processes. Please note that doses are not available in Tennessee.

COVID-19 positive patients

Provider instructions

  • Fax the required orders (downloads below) and the informed consent to 423-952-2122.
  • Consumer call center will contact the patient to schedule an appointment.
  • Orders cannot be processed without both the orders and signed informed consent.

Order set form downloads

Medication fact sheets for patients/family

Evusheld

Prophylactic Evusheld injection locations

Adult prophylactic Evusheld infusions are to be scheduled at one of the Ballad Health Cancer Centers below. Call one of these locations to schedule an appointment for the patient. Fax the orders to the appointment location.

  • Abingdon cancer center (Johnston Memorial Hospital)
    16000 Johnston Memorial Drive
    Phone: (276) 258-1880
    Fax: (276) 623-8155
  • Bristol cancer center (Island Road)
    743 Island Road
    Phone: (276) 469-4203
    Fax: (276) 469-4246
  • Johnson City cancer center (Johnson City Medical Center)
    1 Professional Park Drive, Suite 21
    Phone: (423) 431-4900
    Fax: (423) 431-4933
  • Kingsport cancer center (Indian Path Community Hospital)
    2202 John B. Dennis Highway, Suite 100
    Phone: (423) 578-8500
    Fax: (423) 578-8569
  • Lebanon cancer center (Russell County Hospital)
    58 Carroll Street, Suite 4
    Phone: (276) 883-8071
    Fax: (276) 883-8075
  • Marion cancer center (Smyth County Community Hospital)
    245 Medical Park Drive
    Phone: (276) 378-3020
    Fax: (276) 378-3016
  • Norton cancer center
    671 Highway 58 East
    Phone: (276) 679-5874
    Fax: (276) 679-6912

Pediatric prophylactic Evusheld infusions are to be scheduled at the Niswonger Children’s Hospital emergency department. Call 423-431-1709 to schedule an appointment.


EpicCare Link

Log into EpicCare Link

Access inpatient and outpatient records from:

  • Bristol Regional Medical Center
  • Dickenson Community Hospital
  • Franklin Woods Community Hospital
  • Greeneville Community Hospital East
  • Greeneville Community Hospital West
  • Hancock County Hospital
  • Hawkins County Memorial Hospital
  • Holston Valley Medical Center
  • Indian Path Community Hospital
  • Johnson City Medical Center
  • Johnson County Community Hospital
  • Johnston Memorial Hospital
  • Lonesome Pine Hospital
  • Niswonger Children’s Hospital
  • Norton Community Hospital
  • Russell County Hospital
  • Smyth County Community Hospital
  • Sycamore Shoals Hospital
  • Unicoi County Hospital
  • Woodridge Hospital

Access inpatient records from:

  • Johnson City Medical Center
  • Franklin Woods Community Hospital
  • Niswonger Children’s Hospital
  • Woodridge Hospital
  • Indian Path Hospital
  • Sycamore Shoals Hospital
  • Johnson County Community Hospital
  • Johnston Memorial Hospital
  • Smyth County Community Hospital
  • Russell County Hospital
  • Norton Community Hospital
  • Dickenson Community Hospital

Indian Path TCC orders

Access Indian Path Community Hospital Transitional Care Clinic (TCC) orders here.